Aftersales
exprolink aftersales support
Regardless of how high-performing, reliable, and durable public works equipment may be, it operates in demanding, hostile environments day after day. To work properly, it requires maintenance — and eventually, it will wear, break, or even be involved in incidents. Thankfully, Exprolink products are backed by a solid warranty, an extensive dealer network, and premium customer service to keep your fleet running strong.
Parts
quality first.
High-quality machines are built from premium-quality components. To sustain OEM-level performance throughout your equipment’s service life, it is critical to use replacement parts, wearables, and fluids that meet OEM standards. All Madvac, Excelway, and Propac replacement parts are identical to OE components — ensuring proper fit, matching performance, and preserving warranty validity.
european inspired. north american engineered.
Compact sweepers and outdoor maintenance vehicles are typically designed and assembled in Europe using ISO-certified components. At Exprolink, we take pride in building our vehicles locally in North America, sourcing components regionally whenever possible.
Most proprietary Exprolink parts are fabricated in North America, using North American raw materials. In many cases, they are CUSMA-compliant, further improving affordability and availability.
The use of SAE standards for most hydraulic and mechanical hardware means faster, easier local sourcing of generic replacement parts — keeping your assets working without unnecessary downtime.
Warranty
coverage that keeps you working
A warranty is more than words on paper; it is a commitment to quality and a declaration of accountability. At Exprolink, our warranty administrators are here to ensure your assets remain productive, perform as promised, meet your expectations, and return to work quickly and efficiently — not to argue over every claim.
Want even more peace of mind? All Exprolink products are available with 1-year or 2-year warranty extensions, covering manufacturing defects for up to 3 years or 3,000 hours.
Technical support
Expert help when you need it
Whether you need quick guidance on routine adjustments for a recent machine or in-depth expertise on an older unit undergoing overhaul, our skilled and passionate technicians are here to help. Their extensive understanding of Exprolink products and subsystems guarantees efficient, effective problem-solving to get your equipment back in the field.
Training
knowledge that drives results
The most capable sweepers and litter vacuums are only as effective as the operators behind the controls. While Exprolink vehicles are designed for intuitive, straightforward use, operators still benefit from a solid understanding of vacuum principles, airflow, dust mitigation, and compaction to unleash the full potential of Madvac, Excelway, and Propac equipment.
Performance also relies on proper maintenance — and our team of factory specialists and authorized dealer trainers bring deep experience in keeping sweeper fleets and outdoor maintenance vehicles in peak condition.